My vanilla CO2 phytol is also very sticky, looks like exfoliator cos got a lot of vanillin. I was think to take it using a toothpick like 我爱文钞 and then dissolve it using jojoba.
hope they give a good reason.
I am impressed by their good service.
Recently I have some absolutes come in 5 ml glass jar, because they are too sticky to come out from a dropper bottle. The UK seller maybe skip the European Union regulations