mm 我已经把我所知道的情况都说清楚了，你在这里为什么不说全呢？我来公布一下通信吧：

卖家：

you confirmed to buy the gift cards on Feb 10 Sunday. I mailed the cards on Feb 11 Monday, from Arkansas. the mail might be processed the next day, anyway, there should be a post mark on the envelope indicating the date.

On Feb 20, a purchase of $49.57 was made in a Niagara Falls NY factory store. the card was handed to the cashier manually. (besides, a factory store purchase can't be made online, must be local.)
On Feb 22, you notified me the balance difference.

apparently the card was used after it was delivered,
because I mailed it from Arkansas, the card was used in NY later. and I don't think any USPS person would have a way to use it in NY, since the destination is NC.

anyway, my only responsibility is to safely ship the card, and I don't assume responsibility for taking care of the card after it is delivered to you.

PS. you can find my shipping policy in all my posts:
1st class mail, (not responsible for shipping loss.)
1st class mail + delivery confirmation, (buyer tracks by USPS.)
if lost, buyer redeem the gc online asap. (H&M and Express can't be used online. )

thank you.

买家：

 什么叫apparently the card was used after it was delivered啊
我周四收到的卡,也就是21号, 22早上准备重新order一张才发现balance不对
这种卡我不可能在手上留很久的, 你要是查以前你卖给我的gc记录, 你都可以看到, 我拿到卡号以后都会马上重新换一张或者用掉.
 
而且, 你跟我说的是会重新从jcrew order一张$500的卡. 而我没有像你承诺的收到一张新卡, 而是一张balance有错误的旧卡和几张邮票! 有现在怎么倒全变成我的责任了??

 gc我已经重新换掉了, 希望你能把差额 $49.57 x 0.86 = $42.63 退回我的boa帐号
 

I'm surprised that the mail arrived to you as late as Feb 21.

anyway, if you check the envelope, it indicates the date I sent the mail was around Feb 11, and from Arkansas.

However, the card was redeemed in the state of New York, on Feb 20, by handing the card to a cashier manually. (again, the only way to spend a GC in factory store is Local, not online.)
Besides, I'm in Arkansas and there's not even a single store in the whole state.

the above is the truth that I know. and above all, I know that I didn't use it by myself, and I don't see that I was involved in this issue in any manner.


I'm sorry this thing happened to you for whatever reason that I'm not aware of, but at least I don't have any responsiblity in it. I have honestly finished everything. so I won't accept your request for refund.

I've basically repeated what I said in my first email. if you could provide any proof that I have anything to do with the balance loss, please do so. otherwise, my point of view won't be changed.


PS.
yes I said 会重新从jcrew order一张$500的卡. but as you can see, there's not even a store in my whole state. and I feel uncomfortable with ordering a new 500 GC online, because Jcrew billing system consumed a lot of time when processing similar orders before.

by putting in stamps, I thought the cash value was made equal to a $500 GC. if you feel it's not appropriate, you can send the stamps back to me (use one of them for postage, so it costs you nothing), then I'll refund you $3 by BOA.

我的理由不是这样的，已经跟你说过了，请见前问。

卡的balance我寄出之前查过的，Feb 11左右，从Arkansas寄出的，有邮戳为证。卡是在Feb 20, Niagara Falls New York state Jcrew factory store花了接近$50，是把卡交给cashier划卡的。我真不明白能有我什么责任？

本来有大概$3的差额，我放进去大概3,4刀的邮票作为差额，因为我没多少支票。我已经说了，如果你不满意，可以用其中一张邮票，把其余邮票寄给我，我会BOA给你$3。

最至少得，我明确知道我没有用这张卡。

寄出去之后，我若用它，唯一办法是online，（整个Arkansas都没有Jcrew local store），况且Jcrew说得很明白，卡是used on Feb 20, in Niagrara Falls factory store, New York state, by manually handing the card to the cashier, and the cashier swiped the card.

所以我很惊奇的是你在Feb 21 received the card in North Carolina, only 1 day after the card was used near the border of US and Canada ??

我在寄信之前查对了balance，这你不信的话，至少卡是redeemed on Canada border on Feb 21, yo said you got it the next day in North Carolina, and I'm in Arkansas and I sent it around Feb 11, do you think I have anything to do with this ?? 

我"发的货不一样却从来没有告诉我一声"，没有事前说明，我道歉，因为我觉得$3的差额no big deal，况且我放进了超额的邮票做补偿，而且我里面夹了一封手写的note，讲明了原因。

总之，发生这样的事情我很遗憾。但是我不认为我有任何责任，所以请恕我不能同意退款。

打个不恰当的比方，

如果seller把GC寄给了mm A, 她收到后，其roommate B用了这张卡，然而A不知道，要求seller退款，那seller肯定不能同意吧。

我不是暗示是这样的情况，我一直都只列出了所有一直事实，没加任何推测，因为我作为seller把卡安全寄出，查证了balance，buyer安全拿到卡，我相信我已没有任何责任可负。

包括前几天花了不少时间根Jcrew打电话查对，我觉得我已经够负责仁至义尽了。

mm如果你这样做过就知道不是那么简单的。

从Jcrew.com用gc order gc, send directly to you, seems like a perfectly safe method. 但实际上我至少遇到过4，5次，Jcrew全部charge光了我的GC，却不肯寄出新的GC，最后我每次都得打上差不多10个电话在能要回来。

虽然钱没有任何损失，但是我是不想再担那个麻烦花那份时间了。

if you are citing mitbbs rules, we can bring it to mitbbs and let more people judge.

Proof please.

我只知道那些facts，然后最重要的是我知道我没花。

我一直不想这么说，但是现在不得不说，你能否提供任何证据说明？至少我是从Jcrew records得到的facts.

请问你想要暗示什么？

请用事实说话。

典故就是，

mitbbs有人从我这里买卡，收货晚了。

没有任何金钱损失。

但是两个人当时都有点心情不悦，有一些口舌之争。

最后我们都非常谅解对方，他还成为我的老主顾，时常都不贴广告直接来找我买。

如果有需要，我可以让他来这里发言作证，如果他有huaren ID的话

这位mm你这就让人怒了。

那一次没有丢，没有给买家造成金钱损失，是收到的完了。

我已经说了，从jcrew.com GC buy GC是很有风险的。你认为明知这样，还要这样做，是负责还是不负责？

以下是引用candidcamera在2008-3-1 22:31:00的发言：
Actually, to spend money on a gift card, is not necessarily "in store only" for jcrew outlet. I just ordered a coat and a jacket from a jcrew store of other state, since they don't have size in my store.  I just told them the number, and they charged from my gc and mailed the order to my address.

Jcerw已经说了

the card was handed to a cashier and swiped

所以你说的在这里不成立。谢谢

以下是引用tinytoy在2008-3-1 22:31:00的发言：

我一直觉得好玩的是

卖家mm一直在换版卖各种各样的gc, 而且很多都是大面值，记得一次的典故是说她的越南同学中奖了一张大额gc云云，不过一直中奖好像就不太可能了吧，况且这么频繁

如果是专业卖家，我不知道还可不可以在这里买卖。另外，如果是专业，应该更加注意规则也会保护自己的权益，即使miwu mm不要dc作为有经验的seller, 卖家也该自己掏钱加上。

以上是我的一点感想~~

那一次的确是。但我没有说每次都是吧？

for your information，美国是有gift card program的，这里没多人都知道的吧？

我很反感“专业卖家”这个说法，谁把这当专业呀？

我的shipping policy写得很清楚：

for 1st class mail, I'm responsible for shipping loss.

for 1st class mail + delivery confirmation, track by USPS.

if lost, buyer use the gc online asap.

更何况，buyer买了两张卡，同意了用1st class mail。

我明知jcrew.com GC buy GC会有很大风险，所以最美这样做。

更何况buyer已经收到了。the card was used 1 day before she got it, according to her.

我真不知道我有哪里有责任？？

buyer mm 说了之后，我跟Jcrew电话了几个小时才得到的这些信息，还麻烦buyer mm把卡fax给Jcrew了呢。

周折大啦，好折腾呢，所以我才说仁至义尽嘛

拜托，如果mm门从一开始就看全了帖子，就不会在一次这么问了。

以下是引用tinytoy在2008-3-1 22:51:00的发言：

Hey, who got this information? If it's the seller, why do you trust what she has told you?

And, you definitely can track down who used the card and where the item was shipped if ordered by phone?

Call Jcrew YOURSELF right away and make sure all the informations correct@@ 

没问题呀，我问心无愧说的都是facts，如果buyer mm不相信的就去问Jcerw好了，是buyer mm让我联系Jcrew的哦，我才花了几个小时打电话的。

何况卡在她的手里，问起来更方便。

是，我承认。但是再说一遍，我过去碰到的Jcrew.com GC buy GC, 10次能有1次出麻烦，然后就比现在这样还费周折。

所以我转念一想，还是不要那样出麻烦。

否则，如果除了那样的麻烦，你叫了钱却几个星期拿不到卡, 我也得焦头烂额还得去清理烂摊子，弄不好你还得来这里法另外一个帖子“是你说要jcrew.com order的，现在这样子，你要负责！”

I don't know who used it. But Jcrew can proove I didn't use it. So at least not my responsibility.

huaren上面买过我GC德mm有好多了，不乏好多知名ID。

这些mm明白我为他们提供了方便和savings，并且服务至少可以说不坏吧，最重要的是从没有出过问题吧？这些mm可以为我作证。

你们希不希望我在这里提供GC?

我问心无愧的讲，在mitbbs and huaren，buyer收货晚了，有一次，最后他成了我的老主顾。buyer金钱损失，一次也没有。