Switch, how to change things when change is hard by Chip Heath and Dan Heath. Crucial conversations by Kerry Patterson 两本都非常推荐！！！比较有real life application 不是很空泛theory 那种。。。 看了非常受用 Misha094 发表于 2/8/2016 1:13:00 AM [url=http://forums.huaren.us/showtopic.aspx?topicid=1968777&postid=70701832#70701832][/url]