reference interview

Definition

n. ~ A conversation between an archivist and a researcher designed to give the research an orientation to the use of the materials, to help the researcher identify relevant holdings, and to ensure that the researcher's needs have been met.

Notes

Reference interviews are conducted to ascertain the identity of the researcher, as a security measure; to determine the researcher's information needs and purpose; to guide the researcher to appropriate access tools and relevant sources; to inform the researcher of basic procedures and limitations on access, handling of documents, and reproduction; and to evaluate the success of the research visit and the effectiveness of the reference service offered to the research. The initial reference interview is often referred to as an orientation interview or the entrance interview. The interview at the end of a research visit is often referred to as an exit interview.

searched on google and found orientation interview = reference interview. It seems it's more for researchers.

Well, if it's for ur job, it doesn't hurt to be conservative and safe.